Wikipedia defines Managed Print Services (MPS) as "managing hardcopy device fleets (copiers, printers, multifunction devices, and fax machines) in a unified fashion."
Pretty broad, eh? Well, that is most likely because Copier Companies, IT Resellers, Office Suppliers, Managed Print Providers, and End Users all have different definitions of what a true "Managed Print Services" offering provides. Is it just another way to bill? Does it include all repair parts? How about proactive service? How about automated supply delivery? Does it include Printer Replacement? Does it include consulting?
Most office supply and copier companies offering MPS have different "motivations" in doing so. Copier Companies offer MPS in an effort to show you how ultimately replacing your other devices with their copiers are the best idea. A one size fits all approach never works in this industry. Office supply companies offer MPS in an effort to "hang on" to their toner business and don't offer much in the way of consultation. A true MPS solution is much more than a "cost per page" program.
When you bundle the cost of service and supplies together, all that you've changed is how you’re billed. With United Laser, we remote monitor your fleet. We let you know when there is a printer problem and someone is on the way. We let you know when you are low on supplies and replenishment is on the way. It's not just a new way of billing you; it's a shift from reactive management to proactive.
In addition, United Laser is a true Managed Print Services provider which means our singular goal is to help our customers understand and ultimately lower their cost of office printing. After all, you can't control what you can't measure. This means not only servicing and supplying our customers’ printer fleet more efficiently, but helping them "right size" their printer fleet. Our Managed Print Services consultants work with our customers to help them identify and drive out hidden costs that are common in most print environments.
Let us do a free one month assessment for you. You will be left with a clear picture of how many devices you have, where they are, what they are doing, and how much all of it is costing you. You've got nothing to lose.