Partnership Promise
At United Laser, our goal is to build long term relationships with our customers, not sell them a product and then walk away.
Here is our Partnership Promise to you:
Quality
We will seek to provide only the highest quality products on the market that provide the best value. Period.
Pricing
We will offer the most competitive pricing in the industry for every service and product delivered and honor that pricing. No bait and switch tactics will be tolerated.
Integrity
If it can't be done, we will tell you, No, it can't be done. If it can be done by someone else, and we know about it, we will let you know. Long term partnerships are based on trust, not "quick sales"
Responsiveness
We will communicate promptly with all follow ups, call backs, and return email.
Service
However hard we try, we know we can't be perfect. If we mess up, will will own up to it, and seek to make it right promptly.
Continued Value
We will seek to know your market and your business model, and will recognize & relay unique cost savings opportunities.
Empowerment
We will empower our Customer Care and Sales representatives to make immediate decisions on their own to solve or correct any problems or issues you may have.
Golden Rule
When in doubt, we will follow The Golden Rule of "Treat others the way you would want to be treated." Sometimes, its as simple as that.
