Partnership Promise

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At United Laser, our goal is to build long term relationships with our customers, not sell them a product and then walk away.

To be a partner, not a vendor. To that end, we have established a set of principles that have shown to build long term trust with the people we do business with. These are principles we expect from our partners, and principles we will deliver to you.

Here is our Partnership Promise to you:

Quality

We will seek to provide only the highest quality products on the market that provide the best value. Period.

Pricing

We will offer the most competitive pricing in the industry for every service and product delivered and honor that pricing. No bait and switch tactics will be tolerated.

Integrity

If it can't be done, we will tell you, No, it can't be done. If it can be done by someone else, and we know about it, we will let you know. Long term partnerships are based on trust, not "quick sales"

Responsiveness

We will communicate promptly with all follow ups, call backs, and return email.

Service

However hard we try, we know we can't be perfect. If we mess up, will will own up to it, and seek to make it right promptly.

Continued Value

We will seek to know your market and your business model, and will recognize & relay unique cost savings opportunities.

Empowerment

We will empower our Customer Care and Sales representatives to make immediate decisions on their own to solve or correct any problems or issues you may have.